Agiza24 Latest Questions

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Agiza24 is the flagship business of BraiWeb Technologies Ltd that operates on an ecommerce platform through web and mobile applications (both on iOS and Android) business model to provide our customers with attractive products and an ...Read more

Agiza24 is the flagship business of BraiWeb Technologies Ltd that operates on an ecommerce platform through web and mobile applications (both on iOS and Android) business model to provide our customers with attractive products and an innovative business opportunity.

It’s a premier marketplace technology business that connects dinners with nearby restaurants in major cities of Tanzania.

We offer the best food choice and convenience. Our aim is to bring great food direct to customers as fast as possible, in less than 30 minutes.

We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live.

NOTE: Agiza24 was registered as a business name under BraiWeb Technologies Ltd, i.e., it’s one of BraiWeb Technologies’ products.

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Hakuna kitu “kitakachotokea” ikiwa hutotoa TIP, lakini kwa nini uwe mtu wa namna hiyo? Je, unafikiri haupaswi kuwatunza madereva wanaokufikishia chakula chako salama? Hebu fikiria ungalitumia usafiri wako binafsi, ungalichoma mafuta yako, na hata ungalitumia muda wako mwingi kwenye ...Read more

Hakuna kitu “kitakachotokea” ikiwa hutotoa TIP, lakini kwa nini uwe mtu wa namna hiyo? Je, unafikiri haupaswi kuwatunza madereva wanaokufikishia chakula chako salama?

Hebu fikiria ungalitumia usafiri wako binafsi, ungalichoma mafuta yako, na hata ungalitumia muda wako mwingi kwenye foleni kutafuta huduma. Huna marupurupu unayolipwa kufika kule na kurudi (hata mwenye mgahawa hatakupa punguzo au kukwambia aksante), unasimama kwenye foleni ya kaunta za huduma na malipo. Huyu dereva hufanya yote hayo kama vile anavyowanunulia familia yake, na anahakikisha chakula chako kinakufikia kwa wakati kikiwa katika hali nzuri.

Ikiwa hujatoa TIP, hawa madaereva moyoni mwao wanakosa uchangamfu, na huenda usipate oda yako kwa muda unaotarajia. Agiza24 inaweza kumpangia tripu dereva akuletee oda yako baadhi ya madereva huzibatilisha oda baada ya kuona haina TIP, kwa sababu hatuwezi kuona uchambuzi wa nani anapigia nini hadi maagizo yamekamilika. Lakini kwa oda ambazo mteja ametoa TIP ugombaniwa na kila dereva na mara nyingi humfikia mteja ndani ya wakati.

Mfumo wa Agiza24 ukokotoa bei ya usafiri kati ya TZS 1000 hadi TZS3000 (kulingana na umbali kutoka mgahawa hadi kwa mteja) kwa kila “kundi”. Kundi linaweza kuwa hadi oda za wateja 3 kutoka mgahawa. Wakati madereva, kama wasambazaji chakula, wanapoangalia kazi walizoitiwa wanaweza kuona matakwa ya oda pamoja na kiwango fedha cha oda husika. Wanaona ni kutoka mgahawa upi, mteja ni nani na yuko wapi, hesabu ya bidhaa, na maili ngapi kutoka kwa duka hadi kwa mteja. Hii inaonyeshwa na kiasi kinachoitwa “makadirio ya mapato” ambayo ni pamoja na msingi pamoja na TIP iIiyotolewa. Kiasi cha TIP hakihakikishiwa, na wakati mwingine hutegemea%, kwa hivyo inaweza kubadilika. Hata hivyo, huchukua si zaidi ya dakika ishirini kumfikia mteja.

Natambua, waafrika wengi hatuna utamaduni wa kutoa TIP lakini ni muhimu kuiga. Kuna baraka ndani yake!

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Hapo chini ni picha ya madereva 42 wa FoodPanda wakiwa nje ya nyumba ya amayoishi msichana wa miaka 17 na oda yake, huko Ufilipino. Msichana alikuwa nyumbani yeye na bibi yake na akapata wazo la kuagiza chakula kupitia program wezeshi ...Read more

Hapo chini ni picha ya madereva 42 wa FoodPanda wakiwa nje ya nyumba ya amayoishi msichana wa miaka 17 na oda yake, huko Ufilipino.

Msichana alikuwa nyumbani yeye na bibi yake na akapata wazo la kuagiza chakula kupitia program wezeshi ya simu, yaani mobile application. Aliingia kwenye Application ya FoodPanda na akatafuta na kuagiza chips kuku mbili kwa ajili yake na bibi yake. Kwa sababu ya aidha mtandao wa intaneti ulikuwa wa polepole au shida za programu wezeshi (yaani application) hakuweza kukamilisha oda na alibofya kitufe cha ‘weka oda’ zaidi ya mara 40 na hakikufanya kazi. Mwishowe, app ilifanya kazi na oda yake ikafanikiwa kuwekwa. Pasina kujuwa kuwa kila wakati alipofya kitufe cha ‘weka oda’ ili kukamilisha oda, oda ilitumwa na hivyo kufanikiwa kuwekwa 😂

Baada ya muda, walikuja madereva wasambazi 42 nje ya nyumba yake, idadi sawa kutoka kwa mgahawa ule ule. 😒 !!

Lakini binti huyo alikuwa na pesa za kulipia oda moja tu hiyo… alikuwa na pesa 189, sawa na dola 5 hivi au zaidi.

Jumla ya oda 42 ilikuwa ni zaidi ya pesa 5000 na hivyo hasingeweza kulipa zote. Lakini majirani wote wa nyumba ile walikuja na kununua chakula kilichobaki ili kumsaidia kulipa gharama!!

Lakini unajua nini?!! Najua watu wengine ambao wangeweza kulipia oda hizo zote na kula 🤣🤣

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Usambazaji chakula ni dhana ya ubebaji chakula kutoka kwa mpishi au mghahawa kwenda kwa mlaji. Dhana hii imekuwepo kwa muda nchini Tanzania ikizingatiwa kwamba asilimia 60% ya akina mama nchini Tanzania hujishughulisha na biashara ya chakula. Read more

Usambazaji chakula ni dhana ya ubebaji chakula kutoka kwa mpishi au mghahawa kwenda kwa mlaji. Dhana hii imekuwepo kwa muda nchini Tanzania ikizingatiwa kwamba asilimia 60% ya akina mama nchini Tanzania hujishughulisha na biashara ya chakula.

Mbali na kwamba utawaona wasaidizi wengi wa mama lishe wakitafuta na kusambaza chakula, mfumo huu pia wa usambazaji wa chakula umekuwa ukifanywa na baadhi ya migahawa japokuwa si rasmi.

Kimaksudi, nitaangazia mfumo ambao umekuwa ukitumiwa Biashara ya huduma za usambazaji wa chakula zinaongezeka katika miji mikubwa. Wafanyabishara ya chakula walikuwa wakichapisha menyu pamoja bei zake, (huku chini ya menyu hizo wakiwa wameweka namba zao za simu) na kuzisambaza maofisini tayari wanangoja kupigiwa simu na kupewa oda. Njia hii umlazimu mteja kupiga simu na kuuliza ikiwa chakula hiki au kile kipo ama hakipo… kisha ukubaliana na muuzaji na hivyo chakula ufungwa na kupelekewa kwa mteja.
Mbinu hii inatumika hata sasa kwa baadhi ya migahawa!

Changamoto kuu ambazo watumiaji wa mfumo huu wanakabiliana nazo ni, kwanza, umlazimu mteja kupiga simu kuweka oda na kufuatilia maendeleo ya oda. Pili, restaurant ni moja na hivyo inamlazimu mteja ale chakula kilichopo na si kile anapenda kula. Tatu, kukosekana kwa mfumo thabiti wa usambazaji chakula, n.k.

Hai Ilivyo Sasa!

Makuzi na ongezeko la matumizi ya technolojia duniani yamebadili namna biashara nyingi zinavyofanyika. Usambazaji chakula nao hujaachwa nyuma. Japo kwa Tanzania teknolojia bado haijashika kasi lakini mambo yameanza yanabadilika. Japo hatuna takwimu rasmi, lakini inasemekana zaidi ya oda 2000 uwekwa kupitia smartphone na kusambazwa kwa wateja jijini Dar es Salaam kila siku.

Kupitia applications za simu, watumiaji wa Android na iPhone wanaweza kuagiza chakula kupitia aidha Agiza24, Piki, Yamee, FoodSasa, n.k na wakafikishiwa mahali walipo katika mikoa yao.

Wateja ndiyo huwajibika kulipa gharama ya usafiri, vifungashio na n.k. Hivyo, wateja wa huduma hizi ni wale wenye uwezo wa kulipia gharama hizi za ziada. Kumbe kwa kadri nchi inavyokuwa na idadi ndogo ya raia wenye kipato cha kati na kwenda juu, ndivyo idadi ya watumiaji wa huduma hizi inavyoendelea kuwa ndogo.

Hata hivyo inatarajiwa kwamba, ukuaji wa matumizi ya teknologia kama inavyoshuhudiwa sasa, kidogo kidogo itabadili tabia na mienendo ya watu katika shughuli za kila siku. Kwa msingi huo inatarajiwa miaka mitano kuanzia sasa idadi ya watumiaji wa huduma hizi itaongezeka maradufu.

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Digital marketing is so important. Now more than ever, people are going online first and foremost when they want to find a new restaurant or learn more about one they’d like to try. And if that information isn’t there, people ...Read more

Digital marketing is so important. Now more than ever, people are going online first and foremost when they want to find a new restaurant or learn more about one they’d like to try. And if that information isn’t there, people will go somewhere else.

Agiza24 serves the restaurant industry which is why we wrote a blog on the topic of creative restaurant marketing.

Here are some key points:

1: Engage Your Customers with Loyalty Programs
The basis of most loyalty programs is similar: The customer collects points, then redeems those points for free stuff.

2. Capture Your Community With Local Ads

Local advertisement is a powerful tool to increase both foot traffic and your online presence. It’s easy to create and run super-targeted, low-cost ads that can be optimized to be delivered to the right customer at the right time.

3. Mobile Ads

A number of online searches come from people trying to find something on the go. It’s important to get their attention during these consumer micro-moments as it increases the chance that you will win the customer.

Mobile ads also allow you to create an exceptional experience for the customer by providing directions to your location, allowing them to make immediate reservations and featuring relevant reviews.

4. Be Responsive on Social Media

Your social media presence s one of the most effective ways to build a strong, long-term relationship with your customers. Being active and responsive on your social media accounts also helps these platforms prioritize your business over others.

5. Make Online Assets Search-Friendly (Search Engine Optimization)

It’s always a good idea to create a simple and informative website that gives potential customers the information they need without having to look very hard.

6. Make it Easy for Customers to Recommend You

Customers want to talk about their experiences, both positive and negative. The easier the process is for leaving a review or posting on social media, the more your brand will receive reviews and recommendations.

7. Take Reservations to the Next Level

Adding a reservation option on your website helps you in many ways. It creates immediate action for interested potential customers to take, creates a great experience for them, and helps you to do your labor planning and projections.

For more helpful tips read our full blog post here:

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It’s 2020, the digital era. The language of this era isn’t English or Swahili or French. It’s Python, C++, JavaScript etc. Having entered into this era, we are all surrounded by digital stuff. Even the photo-frame has now turned digital. Not ...Read more

It’s 2020, the digital era. The language of this era isn’t English or Swahili or French. It’s Python, C++, JavaScript etc.

Having entered into this era, we are all surrounded by digital stuff. Even the photo-frame has now turned digital. Not even an hour passes by that we are able to sit without gadgets.

According to a survey, an average user checks his phone between 5-8 times per hour. What massive number is that! It wouldn’t be wrong to call us “Digital Generation”. From weighted tasks like business purchases to petty tasks like flight booking and looking around spaces to explore, everything has turned digital.

Businesses have had both, ease of expansion and difficulty because of competition. The restaurant sector sees undoubtedly one of the most trivial challenges to keep its customer base intact.

To combat this, the strategy must also be competent in 2021.

The AdCode Facts

It has been estimated, restaurants with a Google Rating of 4+ Stars, are likely to get more footfall.

  • 75% of customers access food menu prior to visiting the restaurant
  • 40% of customers seek restaurant information online
  • Check-ins to restaurants contribute to 15% sales increment

How does Digital Marketing benefit Restaurants? Here’s how it does:-

Identity Building
Food is a product that has many worries building around it, like, if its good and hygienic etc. To cater to this customer’s thought process, it’s essential to build your Brand Identity.

People trust food which is served by Brands. Like McDonald’s and Burger King are chains that have the least quality complains registered, reason being, their identity. Position your brand as a trustworthy enterprise and build Digital presence to address customer grievances.

Brand Loyalty

When people like the food of a certain place, they become advocates of that place. They Check-In on their social media accounts and tag their friends. This builds the business’s online presence in the community and the business name now starts turning into a BRAND.

Feedback

Creating a Facebook Business Page and Instagram Page to collect feedback is one of the best options to optimize your presence online. Feedback has a very deep impact on the viewer and if found positive it can surely turn the viewer into a potential customer.

Tip- 50% of people tend to visit the place which is recommended to them by their known.

Engage with Photos and Content

Food photos have the potential to increase the appetite of the viewer. When restaurants make pages and join local pages of the city and push content over & over to the followers, it keeps them reminded of the good memories they have with the restaurant and encourages them to visit repeatedly.

Offers and Promotions

The best way to promote your offers is to build forums online and post your offers. You can even promote your upcoming food fest which has 50% off. You just need to create a poll on Facebook and when someone clicks on I am interested/ I am going, it induces their community to hop-on too. Agiza24, Piki, Yamee and etc. Are  also good platforms to get your businesses registered for an increase in sales.

Bonus – Google My Business

Google My Business is one of the most essential tools for your business to garner customer faith. It has the potential to take customer feedback, provide insight into business strength and key specialties.

It allows the user to know if the business is liked by the people and if it’s trending in the market.

And it’s the best tool to optimize for building your online presence. It also affects the “things to explore” feature in Google Maps.

At, BraiWeb Technologies, we have the best solution for optimizing your Business Account and getting you online in no time, just like we have done for plenty of other businesses. Connect with us to know more.

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Each restaurant has its own way of marketing that they keep pretty confidential. As they should. A restaurant’s marketing strategy hugely involves their loyal customers and loyalty sharing programs. Keeping their customer list and marketing concepts as a trade secret ...Read more

Each restaurant has its own way of marketing that they keep pretty confidential. As they should. A restaurant’s marketing strategy hugely involves their loyal customers and loyalty sharing programs. Keeping their customer list and marketing concepts as a trade secret is the only safeguard a local restaurant has to protect against theft of competing businesses. Here are some pointers:

  1. It is very important to make your customers feel warm and welcome with your message
  2. Customers want to feel that they have VIP status even if they don’t. Give it to them.
  3. Make each customer feel like your favorite. Do this by offering them discounts or free items every so often.
  4. People love food. Make this love work for your restaurant.
  5. Decide what you want out of your marketing campaign: more loyalty or more reviews?
  6. Get exposure at local campuses and events. The energy of a marketing campaign spreads fast with groups.
  7. Get your food reviewed and featured on local magazines….get in contact with all the media managers.
  8. Offer loyalty rewards. This wires your customers to buy 9 to get the 10th free. Customers love stuff like this.
  9. Have specialty items to break the monotony on holidays or seasonal change. Many major restaurant chains do this. Locals should too.
  10. Make sure your customers are greeted with a smile when they come in, and given incentive to come back or offer improvement when they leave. If they come in for breakfast, offer them a free dessert with their lunch when they come back, the same day. Hand them a coupon or offer that expires the same day. We eat three times a day, so why not?
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